New Patients

New To Physical Therapy Services?

So very glad you're here and we are honored that you selected PTS to help you through your recovery!

Here is some info for first time patients

Here are a few items to know, things to bring, and what to expect at your first visit.

Please arrive 15 to 20 minutes before your first visit to complete health history forms, consent forms, and insurance paperwork.

During your first visit, your Physical Therapist will perform tests to understand your injury, movement limits, and pain level, then determine the most appropriate treatment plan.

Preparation checklist

  • Valid photo ID
  • Current health insurance card
  • Medication list
  • Comfortable clothing
  • Questions for your therapist

Netsmarts MyHealthPoint

Netsmart myHealthPointe is a user-friendly, web- and app-based consumer health engagement platform that simplifies involving consumers in their care. myHealthPointe Portal, our consumer engagement solution, is easy to use and integrates with Netsmart electronic health records (EHRs). It offers individuals secure, convenient access to their clinical and personal information, and allows them to electronically schedule appointments and receive alerts.

You will receive a text message shortly after scheduling with registration credentials.

Insurance and payment

Helpful details before your visit.

ID

Photo ID

Due to HIPAA requirements, PTS requires a valid photo ID.

INS

Insurance card

Bring your insurance card so staff can address benefits, eligibility, claims, and authorization questions.

RX

Medication list

Bring a current medication list with name, dose, and frequency.

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